This Privacy Policy is an agreement between Bharat Masala (Jay Bharat Spices Private Limited), a company incorporated under the Companies Act, 1956, having its registered office at Ramdaspur Industrial Estate, IDCO Plot No - 2, Ramdaspur, Cuttack, Odisha, India - 754006 (“Company”), the owner and operator of www.bharatmasala.in (“Website”), and you (“you/your/user/viewer”), a user of the Website.

By using the Website, you acknowledge and agree to the terms of this Privacy Policy, which may be updated from time to time and are incorporated herein. If you do not agree to any part of this Privacy Policy, please refrain from using the Website.

Bharat Masala is committed to providing the highest level of protection regarding the processing of personal data of employees, vendors, clients, customers, and users, in accordance with applicable data protection laws and regulations. Reasonable security practices and procedures are implemented in compliance with applicable laws.

We value your privacy and are committed to safeguarding any personal information you provide while using our Website. This Privacy Policy explains how we collect, use, disclose, and protect your personal data in accordance with applicable Indian laws, including the Information Technology Act, 2000, and associated rules.

Information Collection

For the purposes of this Privacy Policy, “Personal Information” refers to any data that relates to an individual who can be identified from that data, either by itself or in combination with other information in Bharat Masala’s possession.

Consent

By accessing and using this Website, you provide explicit consent to the collection and use of your information as outlined herein. It is deemed that:

• You are above 18 years of age. If under 18, you have obtained parental consent before using the Website.
• Your consent forms the legal basis for processing your submissions by Bharat Masala.
• You have read, understood, and agreed to the terms of this Privacy Policy.

Information Gathering & Usage

When you register or sign up with Bharat Masala, we may collect Personal Information such as your name, email address, phone number, and shipping address. This information may be combined with data from other sources or third parties to enhance your experience. This information is primarily used for personalization, order fulfillment, customer verification, and to provide support or promotional updates (where consented).

Cookies and Tracking Technologies

We use cookies and similar technologies to improve user experience and analyze web traffic. Cookies help us understand your preferences and enhance the Website’s functionality. You can disable cookies through your browser settings; however, some features of the Website may not function optimally as a result.

Use of Your Personal Information

Your data may be used for the following purposes:

• To fulfill your orders or respond to service requests
• To improve the Website and overall user experience
• To respond to queries or provide customer support
• To send transactional or promotional communications (with your consent)
• To analyze traffic and user behavior for business insights
• To comply with legal and regulatory requirements

Note: We do not sell or rent your personal data to third parties.

Consequences of Not Providing Personal Information

If you choose not to provide certain mandatory Personal Information, we may be unable to offer you specific services or functionalities.

Your Rights

Subject to applicable law, you have the right to:

• Access and review your personal data
• Request correction or update of your data
• Withdraw consent to processing (where applicable)
• Request deletion or restriction of processing, subject to legal obligations

To exercise your rights, contact us at [email protected].

Data Retention

Your Personal Data is retained only as long as necessary to fulfill the purposes for which it was collected or as required by legal or regulatory obligations. After such periods, your data will be securely deleted or archived.

Electronic Newsletters and Emails

We offer a free electronic newsletter for Website users. Email addresses collected for this purpose are used exclusively for sending the newsletter to users who voluntarily subscribe. Users may unsubscribe at any time via the link provided in each email.

Data Protection and Security

We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access or disclosure. However, no internet-based system is fully secure. Users are encouraged to take personal precautions, such as keeping login credentials confidential.

Modifications

Bharat Masala reserves the right to amend this Privacy Policy at any time without prior notice. Changes will be effective from the date they are posted. Our commitment to protecting user privacy remains unchanged.

Intellectual Property Rights

All materials on our Website, including names, logos, trademarks, text, images, graphics, videos, and software (“Proprietary Information”), are protected by intellectual property laws and owned by Jay Bharat Spices Private Limited. Except as expressly authorised, you may not reproduce, modify, distribute, or exploit any Proprietary Information. Any attempt to circumvent security features or misuse our content is strictly prohibited.

Limitation of Liability

To the extent permitted under applicable laws, Jay Bharat Spices Private Limited and its affiliates shall not be liable for any direct, indirect, incidental, consequential, or exemplary damages arising from your use of the Website, even if advised of the possibility of such damages.

External Links

The Website may contain links to third-party websites. Bharat Masala is not responsible for the content, privacy policies, or practices of these external sites. Users are advised to review those policies separately.

Contact & Grievance Officer

In accordance with the Information Technology (Intermediaries Guidelines) Rules, 2011, the Grievance and Data Protection Officer is:

Email: [email protected]

Toll-Free: 1800 345 1138

Postal Address:Jay Bharat Spices Private Limited,
Ramdaspur Industrial Estate, IDCO Plot No - 2,
Ramdaspur, Cuttack, Odisha, India - 754006

You may contact the Grievance Officer to:

• Request update, correction, or deletion of your Personal Data
• Report violations or misuse of the Website

Grievances will be addressed within 30 days of receipt.

Disclaimer: This Privacy Policy is published in accordance with Rule 3(1) of the Information Technology (Intermediaries Guidelines) Rules, 2011, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and other applicable Indian laws. This is an electronic record and does not require a physical signature.